§ 1 Introduction

1. These Terms and Conditions set out the rules for the use of the service provided on the website by the User. www.zabieginacialo.com and constitutes regulations for provision of services by electronic means within the meaning of Article 8(1)(1) of the Act of 18 July 2002 on provision of services by electronic means (i.e. Journal of Laws of 2020, item 344).

2. The owner and administrator of the www.depilacja.pl website, providing services through it, is Depilacja.pl sp. z o.o. with the registered office in Warsaw, at 145 Puławska Street, 02-715 Warsaw, entered into the Register of Entrepreneurs of the National Court Register kept by the District Court for the Capital City of Warsaw, 13th Economic Division of the National Court Register under the KRS number www.depilacja.pl, REGON number www.depilacja.pl, NIP number www.depilacja.pl. Warszawy w Warszawie, Wydział XIII Gospodarczy Krajowego Rejestru Sądowego with KRS number 0000636066, REGON number 365117653, NIP number 7010603206. The provisions of the Terms of Use together with the provisions of the law in force in the Republic of Poland, exclusively and exhaustively define the rights and obligations of the Service Users.

§ 2 General Definitions

The following capitalized terms in these Terms and Conditions shall have the following meanings:

• Administrator - the entity managing and operating the Service, which is Depilacja.pl sp. z o.o. with the registered office in Warsaw, at 145 Puławska St., 02-715 Warsaw, entered into the register of entrepreneurs of the National Court Register kept by the District Court for the Capital City of Warsaw in Warsaw, XIII Economic Division of the National Court Register under the KRS number 0000636066, REGON 365117653, NIP 7010603206; the electronic address of the Administrator for correspondence is: depilacja@depilacja.pl;

• Price list - published on the Website at: https://zabieginacialo.com/laserowa-depilacja-promocja-na-usuwanie-wlosow-w-jeleniej-gorze/ information setting out the terms and conditions and the amount of payment for the Treatments offered, purchased through the Website and for other Services provided on site at the Salon or Products. The prices given in the Price List are gross prices. A change to the Price List does not imply a change to these Terms and Conditions; 

• E-mail - the electronic mail address characterised by the User's individual Internet address (e-mail address), through which the User may send and receive messages and other data;

• Functionality of the website - the Owner's activity, provided by the Website, which consists in enabling, by means of the Website, Buyers to make reservations and purchase Treatments performed in the Salon by concluding a Service Agreement or selling other Services, or purchasing Products by concluding a Sales Agreement, providing information on the Services provided and providing advice and information from Consultants;

• Hotline - means the telephone helpline operated by the Owner under the number: 226999600.

• Customer - a natural person of full legal age who has full legal capacity, a legal person or an organisational unit without legal personality but with legal capacity, purchasing a Service or Product related directly to their commercial or professional activity.

• Consultant - a person with the appropriate experience and competence to perform and advise on the Treatment;

• Consumer - a natural person of full legal capacity purchasing a Service or Product: (i) not directly related to his/her economic or professional activity, or (ii) directly related to his/her economic activity, when the content of the agreement indicates that it is not of a professional nature for that person, in particular resulting from the subject of his/her economic activity, made available on the basis of the provisions on the Central Register and Information on Economic Activity

• Buyer - The Customer or Consumer who purchases a Service or Product through the Website and thereby enters into a Service Contract with the Owner or Partner or, in the case of a Product, a Sales Contract, or the person for whose benefit the Service was purchased;

• Partner - an entity (entrepreneur) co-operating with the Owner on the basis of a co-operation agreement and operating a Salon, offering Services provided in the Partner's Salon via the Website;

• Consumer law - Consumer Rights Act of 30 May 2014 (i.e. 28 January 2020. (Journal of Laws of 2020, item 287);

• Products - products, retail cosmetics, gift vouchers, treatment packages and other items that may be offered on the Site or in the Salon;

• Profile - collection of information, data and other elements transferred by the User to the Service, exclusively for the purpose of enabling the use of the Service functionalities, purchase of Services or Products offered in the Service, as well as for the purpose of making settlements between the Administrator and the User for the purchased Services or Products, as well as for the purpose of possible establishment, investigation or defence against claims, for analytical, archival and accounting purposes, as well as for the purpose of offering the products and services directly to the User by the Administrator (direct marketing), which are collected and processed in an orderly manner in the IT system by the Administrator;

• Regulations - these Terms of Service www.depilacja.pl;

• Salon regulations  - regulations specifying the rules of using the Services, including the provision of Treatments, including laser hair removal, endermologie treatments, other treatments, cosmetic advice and consultations (excluding medical treatments), and the provision of many other services offered by the Salons operated by the Owner or a Partner, which the User is obliged to read and accept before using the Services, in particular the performance of a Treatment; the Salon Regulations are available at the following address https://zabieginacialo.com/regulamin-korzystania-z-uslug-salonow/ and in every Salon;

• Salon - a beauty salon run by the Owner or Partner in which the Owner or Partner performs Services or sells Products. The list of Salons can be found on the Website at: https://depilacja.pl/kontakt

• Service - the website located at www.depilacja.pl, which consists of a number of elements specific to websites;

• Contracton the Provision of Services - contract concluded between the Owner or Partner and the Buyer - in the case of Mountain Payments, a contract concluded off-premises or at a distance within the meaning of the Consumer Law and a contract for the provision of Services within the meaning of the Civil Code, and in the case of On-Premise Payments, a contract for the provision of Services within the meaning of the Civil Code - concluded for the duration of the Service as indicated in the Price List; the detailed terms and conditions of the Service Contract are contained in the Rules and Regulations of the Showroom;

• Sales Contract - an agreement concluded between the Owner and the Buyer - in the case of Payments in Advance, an agreement concluded off-premises or at a distance within the meaning of the Consumer Law and a sales agreement within the meaning of Article 535 of the Civil Code, and in the case of Payments on Site, a sales agreement within the meaning of Article 535 of the Civil Code - the subject of which are the Products offered on the Site or in the Showroom.

• Service Feature Agreement - agreement between the User and the Administrator for the use of the Service Features.

• Services - the performance of Treatments, the provision of cosmetic advice and consultations (excluding medical advice) and other services offered by the Owner or Partner in the Salons, the purchase or booking of which is possible through the Service;

• User - an adult natural person who accesses the electronic address of the Website in order to use its content and the Website's functionalities;

• Owner - Depilacja.pl sp. z o.o. with its registered office in Warsaw, ul. Puławska 145, 02-715 Warsaw, entered into the Register of Entrepreneurs of the National Court Register kept by the District Court for the Capital City of Warsaw in Warsaw, 13th Economic Division of the National Court Register under the KRS number 0000636066, REGON 365117653, NIP 7010603206; the Owner's electronic address for correspondence is: ewa.nieczypor@gmail.com, which owns the selected Showrooms and Service;

• Treatments - services in the form of laser body hair removal treatments or parts of the body, endermologie or other treatments provided at the Salon and offered through the Website or directly at the Salon by the Owner or a Partner.

§ 3 Background information

1. These Terms and Conditions set out the rules for the use and operation of the Website.

2. The scope of the Regulations includes:

   1. the rules for booking and purchasing Services or Products through the Site;

   2. the rules for the use of additional features and services of the Website, if any are offered by the Website.

3. Each User, as soon as he or she starts to use the Website, is obliged to comply with these Regulations. Acceptance of its terms and conditions constitutes a binding consent of the User to the provision of services to him/her by the Owner under the terms and conditions stipulated therein.

4. In order to use the Website, it is necessary for the User to accept all the provisions contained in the content of these Terms and Conditions. In the forms available on the Website, it is required to make a declaration of reading and accepting the provisions of these Terms and Conditions and the Privacy Policy by ticking the appropriate option box.

5. The primary purpose of the Website is to provide and book Treatments. Through the Website, the User may reserve and purchase Services, including Treatments, obtain information on the Services provided and obtain advice and information from Consultants. If the Website so provides, the User may also purchase Products offered on the Website through the Website.

6. Through the Website, other services are provided or may be provided in the future, for a fee or free of charge, to the Users, related to the Owner's object of activity or to the Services and Products offered by the Partners.

7. The Owner reserves the right to change the Functionality of the Service by extending it with new functions and facilities for Users, as well as changes to the Functionality of the Service at any time, but without reducing the scope of the Functionality of the Service provided to the User.

8. Comments and enquiries about the Service may be addressed to the Owner via the Service's contact form or by e-mail: ewa.nieczypor@gmail.com.

§ 4 Copyright

The exclusive copyrights to the Website, the source code belong to the Owner and are protected under the Act of 4 February 1994 on Copyright and Related Rights. Sharing the Owner's or Partner's offer and other contents of the Service with third parties and copying any materials related to them is prohibited by law.

§ 5 Technical conditions

1. The technical conditions of use of the Website, are important for the correct functioning of the Website, the correct appearance in the web browser, as well as for the security of the User's data. Each User should comply with the following conditions and guidelines, and any action taken by the User to the contrary (intentionally or unintentionally), is done at his/her sole responsibility. In order to fully use the functionalities of the Website, it is necessary for the User to have: equipment allowing the use of Internet resources, an active e-mail account, an active telephone number, an Internet browser, an operating system.

2. The Owner shall endeavour to ensure that use of the Website is possible for Internet Users using all common Internet browsers, operating systems, device types and Internet connection types. 

3. A change in the technical requirements necessary for the use of the functionalities of the Website shall not constitute an amendment to the Terms and Conditions insofar as it does not lead to a reduction in the existing functionalities of the Website.

4. The owner declares that the public nature of the Internet and the use of services provided electronically may be associated with the risk of obtaining and modifying User data by unauthorised persons, and therefore Users should use appropriate technical measures to minimise the aforementioned risks. In particular, they should use anti-virus and identity protection software to protect the identity of those using the Internet. 

5. The Owner shall make all necessary efforts to ensure that the Service functions correctly in technical terms. As the Service is being successively improved there is a possibility of temporary interruptions in its operation. The Proprietor shall continually take steps to provide the User with the functionalities of the Service without any defects.

6. The Owner reserves the right to increase or decrease the functionality of the Website due to necessary maintenance work or other unexpected hindrances to the functionality of the Website or the availability of the Website. The occurrence of such circumstances may lead to data loss and for this reason the Owner does not guarantee the full availability of the Service.

7. The Owner shall not be liable for any lost benefits resulting from temporary unavailability or reduced functionality of the Website resulting from the circumstances described in this paragraph and from causes beyond the Administrator's / Owner's control.

§ 6 Access to the Service and Conclusion of the Service Features Agreement

1. Functionality of the Website may be used by natural persons of full age.

2. By starting to use a Service Feature, the User implicitly enters into an Agreement with the Owner for the provision of Service Features , the content of which is governed by these Terms and Conditions. The Agreement does not create any obligations on the part of the User, but entitles him/her to use the Service Features in accordance with these Terms and Conditions and the Service Features.

3. When using the functionalities of the Website, the User must provide truthful data required by the forms available on the Website.   

4. By starting to use the Functionality of the Website, the User warrants and declares that: he/she fulfils all the conditions provided for in the Terms of Service to use the Service Functionality; he/she has read and accepted, without exception, the contents of the Terms of Service, and this acceptance is confirmed by each time he/she uses the Service Functionality; the data he/she has provided on the Service is complete and reliable, and that he/she has taken into account all reservations and contraindications regarding the use of the Service Functionality; he/she has read and accepts the contents of the Salon Terms of Service.

5. Termination of the Service Feature Service Agreement by the User may be effected by making a statement in any form to the Owner with the content terminating the Service Feature Service Agreement. However, as the use of the Service Functionality does not require logging in, creating an account or other similar actions, the termination of the Service Functionality Service Agreement shall be equivalent to the termination of the User's use of the Service Functionality.

§ 7 Recommendations prior to the acquisition of the Services and the conclusion of the Service Agreement

1. The Owner recommends that you contact your doctor before using the Services, in particular before purchasing a Treatment. Contacting a doctor is essential especially in the event of any health contraindications and/or if you are taking any medication. The User is obliged to consult the list of basic contraindications to the Treatment indicated in the Rules and Regulations of the Salon located at: https://depilacja.pl/regulamin-korzystania-z-uslug-salonow/ and in the Client Card relating to the relevant Treatment, available at: https://depilacja.pl/karta-klienta.pdf - prior to purchase and treatment.

2. The use of the Services (including the performance of the Treatment) is not equivalent to a guarantee of a complete or everlasting result (including depilation), and the Owner or Partner shall not be liable in connection with the failure to achieve the aforementioned characteristics.

3. The information provided on the Website and provided by the Consultants is for informational and educational purposes only and is not a substitute for medical advice and recommendations. By using the Functionality of the Service, the User, and by entering into a Service Contract or Sales Contract, the Buyer hereby acknowledges, is aware and agrees that the Service does not offer medical consultation or advice. The Owner or Partner shall not be liable for any loss of health resulting from the use of the Treatments, Products or Services offered by the Website arising through the fault of the Buyer, in particular as a result of the Buyer's failure to inform about existing contraindications to the Service, including the Treatment.

4. You shall be solely responsible for any consequences related to the concealment or omission of any illness or condition indicated in the Salon Rules or Client Card as a contraindication to the use of the Services, including in particular those involving the performance of Treatments.

§ 8 Purchase of Services offered by the Service and conclusion of a Service Agreement or Sales Agreement

1. Pursuing the conclusion of a Service Contract or Sales Contract through the Website is done by activating the relevant options visible on the Website, available next to each offer, and following the instructions given to the User at each stage of the procedure for purchasing Services. It is also possible to purchase a personalised (individual) Service in the form of a Treatment in another way, if so provided. In the process of purchasing a Service or a Product, the User has the opportunity to read the content of the Rules and Regulations, as well as the content of the Salon Rules, accept their content and agree to their application. Failure to accept the content of the Terms and Conditions and the Rules and Regulations of the Lounge, or to agree to their application shall be tantamount to the inability to use the Website Functionality in the form of purchasing a Service or a Product through the Website, and thus not concluding a Service Agreement or a Sales Agreement. 

2. By purchasing a Service or a Product, the User warrants and declares that: he/she fulfils all the conditions provided for in the Terms and Conditions to be a User of the Website, he/she has read and accepted, without exception, the content of the Terms and Conditions, as well as the Salon Regulations and the Privacy Policy, and this acceptance is confirmed by each time he/she uses the Website Functionality and the Services, all data and information he/she submits to the Website on a voluntary basis, the data he/she provides is complete and reliable, and that he/she takes into account any reservations and contraindications indicated in the Terms and Conditions and the Salon Regulations. The purchase of a Service or Product is also tantamount to declaring that there are no health contraindications to the use of the Services and to making the statements indicated in the Customer Charter.

3. The User undertakes to provide complete and true data in the purchase form for the Service or Product. In the event of data changes, the User is obliged to update these changes and to notify the Owner.

4. The purchase of a Service or Product involves the User's obligation to pay for the Service or Product in accordance with paragraphs 5-9 below of these Terms and Conditions. The Service or Product purchased under a special offer cannot be combined with other special offers. When making a purchase, the Customer has the right to use only one selected option. The price is calculated on the basis of the Price List available on the Site.

5. The User, when deciding to purchase a Service or a Product offered for sale through the Website, shall pay a fee in accordance with the Price List available on the Website or otherwise, if provided for. The price shall be charged in accordance with the Price List applicable on the date of purchase/reservation of the Service or Product.

6. The user has a choice of at least one of the following payment methods:

   1. payment of the total amount due for the purchase of the Service or Product at the time of purchase of the Service or Product on the Site ("Payment in advance");

   2. payment of the total amount due for the purchase of the Service on the spot in the Lounge ("Payment on the spot").  

7. In the event that the User selects the Upfront Payment method:

   1. The User will be redirected to the relevant website enabling payment of the total amount for the purchase of the Service or Product via the electronic payment service of a third-party payment provider; the Owner will then charge the User's payment card with the amount due for the purchase and the User will immediately receive a confirmation of the purchase of the Service or Product at the e-mail address/phone number provided by the User; or

   2. The User will be asked to make statements and provide the data required to enable the Owner to charge the User's payment card on the basis of which the Owner identifies the card issuer. Depending on individual bank account settings, the User may be redirected to the website of the issuer's bank; the Owner will then charge the User's payment card with the amount due for the purchase, and the User will immediately receive a confirmation of the purchase of the Service or Product at the email address/phone number indicated by the User.

8. If the User chooses the Payment on the Spot method, the User will immediately receive a confirmation of the booking of the Service at the email address/phone number provided by the User, with the proviso that upon commencement of the visit to the Salon, the User shall be obliged to pay the amount due for such booking. 

9. Failure to make payment for the Service shall cause the Service Contract to fail and be deemed not to have been concluded. The Contract for the Provision of Services from which the Consumer has the right of withdrawal under the terms of these Terms and Conditions is concluded at the time of receipt of the Upfront Payment by the Owner for the Service. There is no right of withdrawal from the Service Contract concluded through the Payment on the Place in the Salon.

10. A Sales Contract from which the Consumer is entitled to withdraw under the terms and conditions set out in the Terms and Conditions shall be concluded upon receipt of the Upfront Payment by the Owner. There is no right of withdrawal from a Sales Contract concluded through Payment on the Spot in the Showroom.

11. If the Buyer purchases a Service or a Product as a Customer and wishes to receive a VAT invoice, he is obliged to indicate his wish to receive an invoice at the time of purchase and within 7 days of the purchase send an email to the following address ewa.nieczypor@gmail.com with a request for an invoice and company details including company name, VAT number, REGON number and business address.

12. Upon the conclusion of a Service Agreement or Sales Agreement via the Website (i.e. upon making an Upfront Payment via the Website), the Buyer shall receive a confirmation of the purchase of the Service or Product, a bill, information on the right of withdrawal, these Terms and Conditions in pdf version together with a model withdrawal form in pdf version, the Salon Terms and Conditions in pdf version, a model Customer Card, rules for processing the Buyer's personal data and links to download the Terms and Conditions and the model withdrawal form independently.

13. After booking the Service and selecting the Payment on Site option, the Buyer will receive a confirmation of the booking of the Service, a template of the Customer Card, the rules for processing personal data, these Terms and Conditions and the Salon Rules in pdf version and links to download the Rules and Regulations themselves.

14. Reservation of Services may also be made via the Helpline within the Website, in which case the provisions above shall apply accordingly. In the event that the Buyer, via the Helpline, declares his/her desire to purchase a Service via the Website, he/she will receive the email message referred to in paragraph 13 above with a link to make the Upfront Payment. Once the Upfront Payment has been made, the Buyer will receive the email message referred to in paragraph 12.

§9 Suspension or termination of the Service Functionality
in favour of the User

1. The implementation of the Service Functionality may be discontinued or completely terminated if the Owner determines that:

1. 1. The User violates the provisions of these Terms of Service. Until the matter is clarified, the functionality of the Website may be suspended;

   2. the User knowingly or unknowingly undertakes actions which result in interference with Service structures to which the User does not have access, or destabilises the functioning of the Service, irrespective of the manner and techniques of the said prohibited actions;

   3. The user takes actions that are otherwise deemed detrimental to the Owner, and in particular when:

• the data provided by the User contains expressions generally recognised as offensive or contrary to good morals;

• the User uses vulgarisms or content that is pornographic, racist or any other content constituting an infringement of generally applicable laws or good customs in the forum/chat room or in correspondence addressed to the Owner;

• The Website is used for purposes which are not in accordance with its purpose, to the detriment of the Owner or third parties;

• The Website is used by the User contrary to the law in force in the Republic of Poland or contrary to good practices accepted for the use of the Internet.

• A User for whom the implementation of a Service Feature has been discontinued or terminated by the Owner may not use the Service Feature again without the prior consent of the Owner. The User also loses the right to all previously obtained privileges and possible promotions available to new Users of the Service.

§ 10 Complaints about the functionality of the Service

1. The User may lodge a complaint regarding the functioning of the Service and the Administrator's actions undertaken in the course of the performance of the Service Functionality Agreement. A complaint should be submitted by sending an e-mail to the following address: bok@depilacja.pl. A complaint should include at least: name, surname, address, electronic mail address (e-mail) of the User, the subject of the complaint, indicating the User's request, any circumstances justifying the complaint.

2. The Owner shall assess the subject of the complaint and its validity within 30 (thirty) days from the date of its submission. The Owner shall inform the User of the refusal of the complaint and the reasons for it by sending a message to the User's e-mail address in accordance with paragraph 1 above. If the Owner does not address the complaint within 30 (thirty) days from the date of its receipt, the complaint shall be deemed justified.

3. If a dispute arises between the Owner and the User as to the legitimacy of the refusal to accept a complaint, the User has the right to make use of out-of-court ways of dealing with complaints and claims. The User may use mediation or an amicable court by providing the institution before which the proceedings will take place with an appropriate form - an application for mediation or an application for consideration before an amicable court. A list of sample institutions together with their contact details is available at www.uokik.gov.pl. 

§ 11 Service complaints

1. The Buyer may submit complaints regarding the Services undertaken in the course of the performance of the Service Contract or regarding the Products purchased under the Sales Contract. Complaints should be submitted in writing, otherwise being null and void, by registered mail to the registered address of the Owner as specified in § 1.2 hereof or by e-mail to: bok@depilacja.pl. The complaint should contain at least: the name, surname, address, electronic mail address (e-mail) of the User, the subject of the complaint, the Store in which the Service was provided or the Product was purchased, indicating the Buyer's request, any circumstances justifying the complaint.

2. The Buyer shall be informed of the resolution of a complaint about the Service by e-mail or in writing (depending on the form of complaint) within 30 (thirty) days, and in the case of a complaint about a Product (in connection with a Sales Contract) within 14 (fourteen) days from the date of receipt of the complaint in accordance with section 1 above. If the complaint is not responded to within the indicated time limit, the complaint shall be deemed justified.

3. In the event of a dispute between the Owner and the Buyer as to the legitimacy of the refusal to accept a complaint, the User has the right to make use of out-of-court ways of dealing with complaints and claims. The Buyer may use mediation or an amicable court by providing the institution before which the proceedings will take place with an appropriate form - an application for mediation or an application for consideration before an amicable court. A list of sample institutions with contact details is available at www.uokik.gov.pl. 

§12 Right of withdrawal from the Service Contract or the Sales Contract

1. Pursuant to Article 27 of the Consumer Law, the Consumer has the right to withdraw from a Service Agreement or a Sales Agreement concluded off-premises or at a distance (i.e. concluded via the Website as a result of making a Payment in advance), without stating a reason and without incurring costs.

2. The deadline for withdrawal from the Service Contract or Sales Contract referred to in paragraph 1 above shall be 14 days from the conclusion of the Service Contract or, in the case of a Sales Contract, 14 days from the receipt of the Product, and it shall be sufficient for the deadline to be observed if the Consumer sends his/her statement before its expiry.

3. The declaration of withdrawal from the Service Agreement or the Sales Agreement referred to in paragraph 1 above may be made by the Consumer on the form, the template of which is attached as Appendix 1 hereto, or in any other written form compliant with the Consumer Law.

4. The Owner excludes the possibility of submitting a declaration of withdrawal from the Service Contract or the Sales Contract in any form other than in writing.

5. The Proprietor shall promptly acknowledge to the Consumer by e-mail (provided at the conclusion of the Service Contract or Sales Contract) the receipt of the notice of withdrawal from the Service Contract or Sales Contract.

6. In the event of withdrawal from the Service Contract or the Sales Contract, the Service Contract or the Sales Contract, respectively, shall be deemed not to have been concluded.

7. The Proprietor shall immediately, no later than within 14 days from the date of receipt of the declaration of withdrawal from the Service Contract or the Sales Contract submitted by the Consumer, return to the Consumer all payments made by the Consumer for the Service/Product.

8. The Proprietor shall refund the payment using the same means of payment used by the Consumer, unless the Consumer has expressly agreed to another means of payment that does not incur any costs for the Consumer.

§13 Privacy policy and data security

1. The administrator of the personal data provided by Users is the Owner.

2. The Owner undertakes to protect personal data in accordance with the Personal Data Protection Act of 10 May 2018, Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons in relation to the processing of personal data and on the free movement of such data and repealing Directive 95/46/EC (General Data Protection Regulation) and the Act on the provision of electronic services of 18 July 2002. The Buyer, by providing his/her personal data on the Website to the Owner, consents to its processing by the Owner or the Partner for the purpose of implementing the purchased Service and the Service Agreement. The Buyer has the possibility to view, correct, update and delete his/her personal data at any time.

3. The detailed rules for the collection, processing and storage of personal data used for the performance of the Services are described in the Privacy Policy, which can be found at: https://zabieginacialo.com/polityka-prywatnosci

§ 14 Other provisions

1. The Proprietor may, for important reasons (change of address, changes beneficial to Users, change of the scope of business of the Service Functionality, change of market conditions in the industry of the Service Functionality, change of the applicable legal provisions concerning Services or Products, the Service Contract, the Sales Contract or the Service Contract of the Service Functionality, introduction of new Service Functionalities), or others, amend the Terms and Conditions. 

2. The User will be notified of any change to the Terms and Conditions, prior to the change taking effect, by making the content of the new Terms and Conditions available on the Website and at the Owner's premises.

3. Changes to the information contained in the Terms and Conditions, for which the Consumer Law requires the agreement of the parties, may be made with the express consent of the User.

4. The Rules and Regulations are available at the Owner's premises and on the Website.

5. These Terms and Conditions shall be governed by Polish law.

6. The regulations enter into force on 23.09.2020.

ANNEX 1 MODEL WITHDRAWAL FORM

(this form must be completed and returned only if you wish to withdraw from an off-premises or a distance contract)

 Addressee: Depilacja.pl sp. z o.o., address: 145 Puławska Street, 02-715 Warsaw

I hereby give notice of my withdrawal from the Sales Contract concerning the following product: _____________________________ / Service Contract - i.e. the contract for the provision of the following service:_________________________

 Date of conclusion of the Service Agreement / Sales Agreement: _____________________

 Consumer's name: ____________________

 Consumer address: ____________________________

 Consumer's signature:

______________________

 Date: _________________________

*Right of withdrawal

You have the right to withdraw from the Service Contract (Sales Contract) within 14 days without giving any reason.

The period for withdrawal from the Service Contract shall expire 14 days after the conclusion of the Service Contract.

The deadline for withdrawal from the Sales Contract shall expire 14 days after receipt of the product.

To exercise your right of withdrawal, you must inform us of your decision to withdraw from this contract by an unequivocal statement (letter sent by post).

You may use the model withdrawal form above, but this is not obligatory.

In order to comply with the withdrawal period, it is sufficient for you to send your communication concerning the exercise of your right of withdrawal before the withdrawal period has expired.

Effects of withdrawal

In the event of withdrawal from this contract, we shall reimburse to you all payments received from you, without delay and in any event not later than 14 days from the day on which we are informed of your decision to exercise your right of withdrawal. We will reimburse you using the same means of payment as you used for the original transaction, unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of this reimbursement.